Return Policy & Guarantee

Michael Grinder & Associates

Michael Grinder & Associates values our customers’ satisfaction. If you’re not satisfied with your purchase, you may return your purchase for a refund.

If you have any questions prior to requesting a return, check out our FAQs by clicking here or email us at returns@michaelgrinder.com. Otherwise, please review the information and instructions below.



Note to bookstores: There is a 10% restocking fee deducted from the refund total.


Instructions and Policy Information:

  • Complete the Return Form located below.
  • We will issue a refund to your original form of payment for items returned within 30 days from the order date.
  • If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
  • All returned items must be in their original condition and in any original packaging.
  • Shipping charges are non-refundable.
  • Customers must pay for return shipping (unless the return is a result of our error).


Return/Refund Form

  • Contact Info

  • Return/Refund Info

  • Product NameType (Book, DVD, CD)Quantity 
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