How Not to Get Shot
Creating a Culture of Influence
The Course


Course Information
The Goal
Learn the techniques that will help preserve rapport even when you have to deliver bad news.
The Method
- This is a 2-5 day course
- 1/3 presentation, 1/3 demonstration and 1/3 roleplay
The Results
Ultimately, our goal is to preserve the relationship while delivering the news.
- Learn the 8 elements that will help separate you as a person from your message.
- Understand the important role that eye-contact plays in communication.
- Know when you’re in your person (using influence) and in your position (using power).
- Learn how to use your voice patterns systematically and effectively.
- Employ 2-point and 3-point communication in volatile situations.