"82% of all communication is non-verbal communication*."
—National Teacher’s Association

Keynote Titles

THE POWER OF INFLUENCE
Traditionally, we all think that the person who has the power will win or rule a situation. Yet, it is the person who really understands the power of influence that will be perceived as —and will have — the power. Understanding what to do with our face, our gestures, our voice, our body and our breathing and when to do it will give us many more options and ranges of behavior. This session will teach you how to use , and when, these subtle yet powerful methods of communication. It will improve your ability to lead, conduct meetings, manage challenging people or situations, lead up, and present information to name a few.

HOW NOT TO GET SHOT - HOW TO DELIVER A DIFFICULT MESSAGE AND RETAIN RELATIONSHIPS…
Remember the saying ‘don’t shoot the messenger’? This keynote is designed to teach people how to deliver bad news and not get shot! It is a series of steps that are very specific and allow anyone who uses them to maintain relationships while presenting other than good information. This technique is applicable for performance reviews, meetings, presentations or any professional situation that involves conflict or requires negotiation. It is a fun - yet extremely useful - session that involves great learning while they are laughing a lot!

DEVELOPING CHARISMA: CATS AND DOGS
Getting different personalities to work together Always remember to a dog you are family. To a cat you are staff! This session covers a new way of looking at and dealing with different personalities in the workplace. One of the ways we can look at leadership is to realize that the groups of people we have to manage, operate as groups of teenagers! We know how hard one teenager is to manage - let alone 10-50 of them in one place! This session will teach you how to do that management , is very interactive and full of practical examples, and gives very specific guidelines for managing or leading or working with very independent individuals who work side by side with those who are enthusiastic and willing to comply. It also gives us more strategies to deal with our families and friends and teenagers!

NON VERBAL LEADERSHIP - HOW TO BRING OUT THE BEST IN OTHERS
We are taught to talk not to communicate, and all communication occurs at many levels. Two of the most important levels are the process by which we communicate and the content we are actually communicating. Michael is the master of teaching the process. By being aware of and understanding the process level, we become much more powerful communicators. Apparently simple, yet very complicated things like the length of our pause and what we do during the pauses can transform the way others perceive us. Using ‘frozen hand gestures’, different voice patterns, where you look when you speak and even how you breathe, can make others see you as a great leader. It can increase our ability to inspire, build teams, empower others, have people listen to what you say and pay attention if you speak.

GROUP DYNAMICS - THE SECRET OF STRONG TEAMS
The saying "the whole is greater than the sum of the parts" refers to the shift that occurs when separate individuals in a group come together to form a well functioning team - a ‘whole’. How to create a cohesive group or team that operates at a very high level, is the content of this session. There are many specific behaviors that can be taught, which will allow an leader to build a group where people work well together and cooperate and achieve more as a whole, rather than a bunch of achieving individuals.

CUSTOM HALF DAY AND FULL DAY WORKSHOPS
Michael also offers half day and full day workshops on the above advanced communication and influence skills. Such topics include: Presentation Skills: making presentations that are remembered, Negotiation: the ingredients of win-win, and Mentoring And Coaching: methods that produce professional growth.

Call MGA to book Michael for your next event. 360-687-3238.