Historically there have been three ways to externally motivate people:

   1. money,
   2. promotion
   3. professional growth

With downsizing and reengineering, the first two are non-existent. The third has to be modified because there is less middle management than there was previously.

Effective Observation and Feedback: How to Peer Coach
    "Provide accurate and positive information to motivate one’s professional growth.

Peer observation and feedback is the focus of Michael’s presentation. He will present:

    * the ingredients of pre-observation
    * accurate observations
    * how to enter the environment
    * group dynamics
    * identify the group’s value system
    * how to observe and record
    * know you are asking the right question
    * creating safety for constructive feedback for the group or individuals
    * how to give feedback
    * dealing with Power